• Author: Sarah Car Care
  • Level: Expert
  • Lessons: 31 Modules
  • Video time: 10 hours
  • Certificate Include
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This preservice training course is designed to equip school vehicle drivers and attendants with the essential knowledge and skills needed to ensure the safe and effective transportation of students. Through thirteen detailed modules, participants will learn about their responsibilities, effective communication, working with children and those with disabilities, vehicle safety, emergency procedures, defensive driving, and self-care. The course emphasizes legal aspects and best practices to create a positive, safe, and professional environment for all involved in student transportation.

Course Content

Module 0: Introduction

Gain an understanding of the unique needs and considerations when working with young passengers.

  • Basic introduction of SarahCarCare and why we need it
  • Introduction of the service that it provide

Module 1: Introduction to Professional Driving

  • ntering a New Profession: Newly hired operators are stepping into a new career field.
  • Higher Performance Standards: They are expected to perform at higher standards than ever before.
  • Critical Responsibility: Operators must recognize the serious responsibility they hold, as passengers and others on the road trust them with their safety.
  • Focus on Professionalism: The program stresses the importance of thinking and acting professionally at all times.

Module 2: Safety best Practices

  • Emphasis on Safety: Many businesses claim that "safety comes first," but most operators struggle to define safety or fully understand accident causes.
  • Lack of Understanding: Operators often don't comprehend why accidents happen or how to prevent them effectively.
  • Program Objective: This advanced program is designed to achieve outstanding safety results by addressing the core concepts of safety and accident prevention.
  • Goal: To equip operators with the knowledge and tools to improve safety practices and reduce accidents.

Module 3: LLLC Defensive Driving

  • Most Advanced Defensive Driving Program: This is the most sophisticated professional defensive driving course ever created.
  • Quick Learning: Operators can quickly memorize, understand, and recite the core principles within minutes.
  • Triple L-C Framework: The program is based on the "Triple L-C" principles:
    Look Ahead, Look Around, Leave Room, Communicate.
  • Easy-to-Understand: These four principles offer a clear and straightforward framework for mastering defensive driving techniques.

Module 04: Hazard Identification & Mitigation

  • New FTA Requirements: Agencies must now identify, assess, and mitigate hazards under the new guidelines.
  • Program Overview: This program introduces and explains the 18 safe behaviors outlined on the poster.
  • Importance of Safe Behaviors: The program highlights the significance of following these safe behaviors for ensuring safety.
  • Guidance on Implementation: It provides instructions on how to effectively follow and implement the 18 safe behaviors.

Module 05: Smith System

  • Aim High in Steering: Look 15 seconds ahead to anticipate hazards and adjust early.
  • Get the Big Picture: Stay aware of all road activity and recognize potential dangers.
  • Keep Your Eyes Moving: Continuously scan mirrors, blind spots, and the road ahead.
  • Leave Yourself an Out: Maintain safe following distances and avoid being boxed in.
  • Make Sure They See You: Use signals and lights to ensure others notice you.

Module 06: Pre-Trip & Post-Trip Inspections

  • Mandatory & Preventive: Pre-trip and post-trip inspections are required by law and help prevent costly breakdowns and collisions.
  • Simple, Repeatable Process: The program teaches an easy-to-follow process that becomes a habit over time.
  • Improved Safety & Consistency: It enhances consistency in inspections and reduces potential safety hazards.

Module 07: Mirror Adjustment and Reference Points

  • Heavy Reliance on Mirrors: Professional operators driving large commercial vehicles depend heavily on mirrors and reference points for safety.
  • Six-Side Awareness: Operators must maintain adequate room on all six sides of the vehicle to ensure safe navigation and turning.
  • Program Focus: The program teaches effective mirror and reference point usage to help reduce the likelihood of collisions

Module 08: Preventing Rear and Collision

  • Risk of Rear-End Collisions: Inadequate following distance can lead to costly rear-end collisions.
  • Control of Space in Front: The space in front of the bus is the easiest to control.
  • Professional Operator Practices: Professional operators maintain at least a four-second following distance and adjust it when necessary.
  • Training Focus: The program teaches how to establish and maintain a safe following distance

Module 09: Preventing Intersection Accidents

  • High Risk at Intersections: Intersections are the most dangerous areas for bus drivers due to the movement of vehicles and pedestrians in various directions and speeds.
  • Types of Intersections: The program covers different types of intersections that operators may encounter.
  • Collision Avoidance Techniques: It teaches professional driving techniques specifically designed to avoid collisions at intersections

Module 10: Railroad crossings

  • Tragic Outcomes of Collisions: Bus and train collisions result in severe consequences, with buses, operators, and passengers suffering the most.
  • Railroad Crossing Dangers: The program highlights the specific risks associated with railroad crossings for buses.
  • Mandatory Safety Procedures: It teaches the critical procedures for safely crossing railroad tracks, including the Stop, Look, and Listen method.

Module 11: Pedestrian and bicycle awareness

  • Pedestrian and Bus Safety Risks: The program highlights the dangers of buses and pedestrians sharing space in urban intersections.
  • Collision Prevention Techniques: It teaches specific professional driving techniques to avoid collisions with pedestrians.
  • Rock & Roll Procedure: The program includes the rock & roll method, which helps eliminate blind spots and ensures pedestrian safety.

Module 12: Preventing Backing Accidents

  • High Accident Risk from Backing: Though backing makes up less than ¼ of one percent of miles driven, it accounts for nearly 10% of all accidents.
  • Avoid Backing: The program emphasizes that backing should be avoided whenever possible.
  • G.O.A.L. Procedure: When backing is necessary, operators are taught to follow the G.O.A.L. method — Get Out And Look.
  • Accident Reduction: The program aims to reduce the frequency of backing-related accidents.

Module 13: Merging Lane Changing & Passing

  • Highway Merging and Lane Changes: The program teaches operators the professional driving techniques needed to safely merge onto or off highways and change lanes.
  • Passing Other Vehicles: It covers safe passing techniques, including how to pass disabled vehicles on the roadside.
  • Accident Reduction: The program helps reduce accidents and collisions related to merging, lane changes, and passing.

Module 14: Adverse Driving Conditions

  • Challenging Driving Conditions: Buses operate year-round, facing difficult driving conditions due to weather and visibility.
  • Speed and Space Adjustments: The program teaches how to adjust speed and manage space around the vehicle to prevent collisions.
  • Weather-Specific Techniques: It covers techniques for handling different types of weather and visibility conditions.
  • Accident Reduction: The program aims to reduce accidents in inclement weather conditions.

Module 15: Preventing Driver Fatigue

  • Regulations and Laws: Professional bus operators must adhere to various regulations and legal requirements.
  • Program Focus: The program covers the important regulations that operators need to know.
  • Compliance: It teaches how to properly comply with these regulations to ensure lawful operation.

Module 16: Preventing Driver Distractions

  • Increased Driver Distractions: Distractions have become more prevalent in today’s fast-paced, high-tech world.
  • Program Focus: The program identifies various types of distractions drivers face.
  • Prevention Techniques: It teaches methods to prevent distractions from affecting safe and professional driving.

Module 17: Bloodborne Pathogens & Infectious diseases

  • OSHA-Mandated Program: The program is required by OSHA to ensure safety regarding blood borne pathogens.
  • Understanding Potential Dangers: It informs operators about the risks associated with blood borne pathogens.
  • Safety Precautions: The program teaches necessary precautions to minimize the risk of exposure.
  • Accident Reduction: It aims to reduce the frequency of accidents involving blood borne pathogens.

Module 18: Wayfinding

  • Map Reading and GPS Usage: The program teaches operators how to read maps and use GPS systems effectively.
  • Efficient Navigation: It helps operators navigate efficiently between locations.
  • Preventing Getting Lost: The program reduces the chances of operators getting lost while driving their route.

Module 19: Hazardous Materials

  • Awareness of Hazardous Materials: Operators should be informed about the hazardous materials they may encounter on the job.
  • Safety Procedures: The program teaches how to handle hazardous materials to minimize safety and health risks.
  • OSHA-Required Training: It covers all OSHA-mandated policies, including labels, MSDS (Material Safety Data Sheets), and PPE (Personal Protective Equipment).

Module 20: Employee Safety Reporting Program

  • FTA Operational Safety System Regulations: New regulations require every agency to implement an Employee Safety Reporting Program.
  • Employee Involvement: The program emphasizes the employee's role in utilizing this system to enhance safety.
  • Improving Safety: It explains how the reporting program contributes to overall safety improvements.

Module 21: Professionalism & Customer Services

  • Operators' Responsibility: Operators are paid to safely and courteously transport passengers on time and without issues.
  • Passenger Interactions: Numerous interactions between passengers and operators shape the passengers' view of customer service.
  • Customer Service Techniques: The program teaches professional techniques aimed at improving customer satisfaction.
  • Results: These techniques lead to happier customers and fewer complaints.

Module 22: Conflict & Aggression Management

  • Verbal Judo Techniques: The program teaches operators how to use verbal judo to prevent or diffuse conflicts and aggression.
  • Respectful Communication: Operators are trained to treat everyone with respect and handle situations calmly.
  • Ask, Don't Tell: The program emphasizes asking instead of telling, and providing explanations.
  • Offering Choices: Operators are taught to offer choices to help manage and resolve situations peacefully.

Module 23: Duty of Care

  • Duty of Care Overview: The program defines duty of care as a responsibility everyone holds towards others they interact with.
  • Relevance for Paratransit Operators: It explains how paratransit operators must apply this principle in their role.
  • Safe and Responsible Actions: The program highlights the importance of ensuring safety and responsible behavior in fulfilling this duty.

Module 24: ADA Compliance & Sensitivity

  • ADA Legal Rights: The program explains the legal rights of special needs passengers as outlined by the Americans with Disabilities Act (ADA).
  • Foundation of Professional Service: It provides the basis for offering professional customer service to all passengers, including those with special needs.
  • Specific Service Techniques: The program teaches techniques for delivering courteous and reliable service to different types of customers.

Module 25: Assisting Customers with Mobility Challenges

  • Assisting Passengers: The program addresses the need to assist passengers who require help when boarding or exiting paratransit vehicles.
  • Mobility Challenges: It focuses on passengers with mobility challenges and how to support them effectively.
  • Best Practices: The program teaches best practices for safely and professionally assisting these passengers.

Module 26: Mobility Devices

  • Increased Risk for Mobility Device Users: Passengers using wheelchairs and mobility devices are at a higher risk of injury on lifts and buses.
  • Safe Lift Operation: The program emphasizes the safe operation of lifts to ensure passengers' safety during boarding and travel.
  • Securing Mobility Devices: It covers specific procedures for securely fastening mobility devices to prevent accidents and injuries.4o mini

Module 27: Types of Service

  • Types of Paratransit Services: The program explains the different types of services available to passengers using Paratransit.
  • Service Options: It outlines the specific help provided for each type of Paratransit service.
  • Tailored Assistance: The program ensures that passengers receive appropriate support based on the service type they use.

Module 28: Emergency Evacuations

  • Emergency Evacuations: ProceduresThe program outlines the steps to take during emergency evacuations to ensure passenger safety.
  • Response in Case of an Accident: It provides guidance on what to do in the event of an accident, focusing on prompt and safe action.
  • Passenger Safety: The key focus is on protecting passengers and ensuring proper procedures are followed during emergencies and accidents.

Module 29: What To Do In The Event Of An Accident

  • Acknowledging the Possibility of Accidents: The program recognizes that, despite training, accidents may still occur.
  • Responsible Actions Post-Accident: It teaches drivers the appropriate steps to take immediately after an accident.
  • Ensuring Safety and Accountability: The program focuses on maintaining safety and accountability following an accident.4o mini

Module 30: ELDT Compliance Supplement

  • Overview of ELDT Compliance: The ELDT Compliance Supplement summarizes all courses required for compliance with the Entry-Level Driver Training (ELDT) regulations.
  • Comprehensive Course Coverage: It covers the essential topics included in each course, such as safety procedures, regulations, and driving skills.
  • Ensuring Driver Competency: The supplement ensures that all necessary training is provided to meet federal standards and ensures driver competency.

Program Benefits

These are the Benefits that we provides to our customer 

The program covers essential management and industry topics for transportation professionals.

Develop a comprehensive understanding of the skills needed to be a successful transportation manager

Study the fundamental principles of transit regulations, management, marketing, risk management, human resources, operations, budgeting, and leadership

Sarah Car Care, Inc.

Since 2007, Sarah Car Care, Inc. (S.C.C.) has provided the Greater Philadelphia (Delaware Valley Metropolitan) area with premier transportation services. Our customers and clients trust us with their business because we operate with integrity, professionalism, and efficiency. We also retain an immaculate safety record within our profession.